Privacy Policy | 4jl Official - Secure Data Protection in Philippines

Last Updated: 2026-08-21

Privacy at a Glance

  • What we collect: Account details, identity verification, payment methods, and technical device data.
  • Why we collect it: To manage your account, process PHP transactions, prevent fraud, and ensure legal compliance.
  • Who sees it: Only authorized staff and trusted partner providers (payments, KYC, and technical infrastructure).
  • Retention: Data is kept for the duration of your account and as long as required by Philippines law.
  • Your Control: You can request access, correction, or deletion of your data via our support channels.

1. Introduction and Scope

This Privacy Policy describes how 4jl collects, uses, and protects your information when you use our platform. This policy applies solely to the services provided on this website and our official application. It does not apply to any third-party websites, external links, or separate platforms you may visit after leaving our site; those entities maintain their own independent privacy practices.

2. Personal Information We Collect

We collect specific categories of data to provide a secure and seamless gaming environment:

Account & Identity Data Username, password, email address, and phone number used for registration and account recovery.
Verification Documents Government-issued identification and proof of address provided for KYC (Know Your Customer) purposes.
Payment Data Details required to process deposits and withdrawals, including e-wallet information and transaction history.
Gaming Activity Game history, betting patterns, win/loss records, and bonus usage to monitor for fair play and responsible gaming.
Technical Data IP address, browser type, device OS, and unique device identifiers used for security and optimization.
Communication Records Records of your interactions with our customer support team via available contact channels.

3. How We Collect Data

Information is gathered through three primary channels:

4. Why We Use Data

Your data is used for specific, legitimate business and legal purposes:

5. When We Share Data

We do not sell your personal data to third parties. We only share information when necessary:

6. How We Protect Data

We implement robust security measures to safeguard your information:

Encryption

Data in transit is protected using industry-standard encryption.

Access Control

Internal access to personal data is strictly restricted to authorized personnel.

Isolation

Payment sensitive data is isolated and handled by secure providers.

Monitoring

Systems are monitored to detect and respond to potential security threats.

7. Cookies and Tracking

We use cookies to enhance your experience, remember your preferences, and ensure site security. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your residency and applicable laws, you possess the following rights regarding your data:

Access & Correction

Request a copy of your data or correct inaccurate information.

Deletion & Portability

Request the removal of your data or receive it in a structured format.

Objection & Withdrawal

Object to specific data processing or withdraw your consent for marketing.

Account Closure

Request the closure of your account via our support channels.

Note: Certain data must be retained even after account closure to comply with anti-money laundering and gambling regulations.

9. How Long We Retain Data

We retain your personal information only for as long as necessary to provide our services and for the duration of your active account. Once the account is closed, we store data for the minimum period required by applicable law in the Philippines to fulfill legal, auditing, and regulatory obligations.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account belongs to a minor, that account will be permanently closed and any remaining funds will be handled according to our Terms. Parents or guardians who become aware of a minor's account may report it immediately through our Support page.

11. Cross-Border Transfers

To provide our services, some of our technical and payment providers may operate outside of the Philippines. In such cases, we ensure that appropriate safeguards are applied to protect your data during these transfers and that the providers adhere to strict confidentiality standards.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates are published on this page. We encourage you to check the "Last Updated" date at the top of this page regularly to stay informed about how we handle your information.

13. Contact Us

If you have any questions regarding your privacy or wish to exercise your data rights, please contact our dedicated team via the official channels available on our Support page.